By Teletalk Desk. I already spent all that money so id be in the negative, which I cant afford right now. • The name of the product. o. The thousands of reviews and constant referral via the forums pr. 9M subscribers in the Steam community. G2A does not take proper precautions to vet out the sellers. Address: G2A PL sp. EDIT: It has now been over 24hrs and no response. You can Choose the correct name of the game from the list and pay attention to the type of the code: it may be a Key or a Steam Gift. 53 Emilii Plater Street 00-113 Warsaw. 53 Emilii Plater Street 00-113 WarsawRaised two tickets to G2A, one regarding the item, that took more than 7-20 days to be delivered, not answered, so I just put the state of the ticket on completed after receiving the item (order it at 07/12/2018, arrived at 11/01/2019. Also paid for this bullshit "G2A shield" which didn't fucking do anything. COM Direct BV. You’ll get a reply from them within a couple of hours usually. Not using this service ever again. Please enter the details of your request. Regards,Overview. o. Address: G2A PL sp. Get app Get the Reddit app Log In Log in to Reddit. Find answers to common questions and issues about G2A products, payments, services and account. com. Thanks in advance! Will, G2A Team. The story. 01:21 min. Make sure you include the correct regions, for example. Currently, seller doesn't reply to the conversation. Warning - Wall of text inbound. Their support is a nightmare, I feel like I'm only talking to bots in the Ticket section, and live chat has been going for. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. Creating a ticket. Make sure you are the owner of the card or account used to make the payment. 2016-06-20 14:39. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. Went to the live support, and the guy manually sent me the item. If this is about a review, include the name of the product or service. The problem has been resolved. The seller didn't show any interest in trying to solve the problem and told me they checked and that the key was right, I proceeded to contact steam support which. Opened Support ticket, theere is 72hrs waiting according to the prompt message on support page. Invalid Product Code. o. Ten days since I filed my G2A support ticket. Enjoy the vast offer of Steam, Origin, Uplay, Battle. AutoModerator • 4 yr. 31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201. g2a can collect fees and trolls in this way. I bought from them ONE time, and got burned. You can leave a review and rate this seller directly in the comments below. Absolutely disgusting how there is literally no customer support. Address: G2A PL Sp. is there a way? Community Help. com 130 Reviews. 0 comments. | Read 661-680 Reviews out of 233,933Account locked and g2a support refuses to let me prove my identity. If that is that case please do contact us using the LiveChat again or via ticket to helpdesk@g2a. They're threatening to close my ticket if I don't send them this "evidence", which is just bullshit, as the seller originally. The website guided me saying it could take up to an hour before funds had been acknowledged but I had waited until the 24 hour mark without a response to reach G2A support, another day has passed and I'm yet to hear from G2A as to the progress of my deposit. COM!G2A. I have made probably 12 purchases from them about a year ago and only 3 were bad. From 4/20/2015, I made 13 purchases with G2A and was satisfied with the service. 5. Posted by 10 months ago. | Read 1,041-1,060 Reviews out of 234,404If you not display second order, then just create ticket and ask g2a support about refund that part. COM is a platform where you can find and buy over 75K digital items from verified sellers, including games, software, gift cards, and more. How many stars would you give G2A. I can't access any of the keys. "Please be informed that in order to proceed with your refund request, you need to report a fraud committed by the Seller on G2A Marketplace to Police or equivalent government. a trial is a trial, u must be able to opt out for free any time during the trial, any other form is not a trial is a scam, and thay are my friend running a scam on us, don. With over 30,000,000 games played Online, and a new game starting every 4 seconds on. This is ridiculous, I just simply want a refund and have been on a ticket-wait for a day now and the wait time is 70 hours, that's insane! This is feeling scammy as by the time I want a refund and request it my credit card's pending transaction will. "Please be informed that in order to proceed with your refund request, you need to report a fraud committed by the Seller on G2A Marketplace to Police or equivalent government. The email address is : paymentissue@g2a. Wait for their reply where they tell you everything is fine, the seller is a good guy. Customer (support) services are granted by G2A PL sp. z o. G2A. Just in: Up to 98% off Select Adventure Games! Claim 56% off all Orders with. z o. Get the best deals on Train Sim World 2: Rush Hour Season Ticket (PC) - Steam Key - GLOBAL at the most attractive prices on the. o. z o. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. 19), we launched a new Money Back Guarantee program that will make it easy for you to get your money back if the product doesn’t work as described. This is a community thread where you can ask questions regarding your experience on our Marketplace and receive help from G2A Support as well as the people on this subreddit. z o. Fine, I waited 3 days and then when I checked on my ticket status it said “standby for reply”. 10/12/2022. ago. Support hub. o. I've given them enough time to respond, so I want my money back. It only took 3 days for me to get my refund. Address: G2A PL Sp. share. Wait 24 hours before trying to make a new payment. Ticket system: G2A provides a ticket system for more detailed or complicated inquiries. G2A ranks 358th among Video Games Other sites. o. save. there simply is not a damn thing - only text, which redirects me to g2a suppor. When I sold on eBay 60% of purchases were charged back via PayPal. Sun, 29 Apr 2018 11:40:08 (PDT) - email - G2A PAY: Your transaction is complete #82601262865709. It that time in correspondence with the seller, the buyer tries to solve the issue. G2A is a marketplace where Customers have a wide range of products offered by independent sellers. , 53 Emilii Plater Street, 00. Reply HeadFullOfRecords Steam: Azt3c2005 • Additional comment actions. Posted by 11 months ago. Yesterday while baked asf my friend decided to send me a link to G2A Black ops 3 zombies chronicles with the game included, so I thought. Keep a screenshot of your transaction in case trustpilot ask for it to verify your review and make it permanent. Below is a copy and paste of an open ticket for a bad steam game bought on G2A. 53 Emilii Plater Street 00-113 Warsaw Alternatively, you can create a regular ticket to Business Support and ask for more details. COM is the world’s largest digital marketplace for gamers and geeks. Thanks G2A No Answered My Ticket!!!. Of course I changed my paypal password enabling the 2-steps login. COM for more information. He said that if that card was somehow obtained illegally I could have all the balance redacted, my account locked and simillar things. 10. hello g2a, i bought a Steam account through your website from a seller named Plyxa_games. Customer (support) services are granted by G2A PL sp. If this is about a review, include the name of the product or service. . Check your e-mail and see if G2A charged you twice for your monthly deal subscription. By "22. Please enter the details of your request. Hi yes I contacted G2A support and they were no help what so ever. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Customer (support) services are granted by G2A PL Sp. When I made the purchase everything was going smoothly until I received a gift from a bot account that I couldn't accept. G2A also provides an affiliate program, G2A Goldmine, as well as partnership programs. Therefore i contacted the g2a support via a ticket. Can I decide what notifications I get and when? To do so, click the Settings button in the Notifications tab. This game features astonishingly realisting high definition real-world 4D engines, bringing what you see around you every day, into a hyper realistic cyber-universe, with graphics so real, your. Not acceptable to wait up to 9 days for a. ago. I bought the same thing about 30 minutes ago. E-Mail: support@g2a. This product is DLC and requires the base game Ticket to Ride on your Steam account in order to play. Only the can verify and address this issue. Will give the seller an opportunity to issue a refund, although i suppose it won't happen. In any case I hope you find a way, keep the pressure on the G2A support, send tickets and keep asking to escalate the case and for help. Chargeback seems to be the only way to resolve the issues. Address: G2A PL sp. 08. mywot. 20 GB available space. G2A. o. I do see that you've contacted accountissue@ team who are responsible for the security verification but unfortunately they denied your request to unlock the account. Open a ticket. Use of this Web site constitutes acceptance of the. The story. I contacted the seller before I had even contacted support, still haven't heard back from the seller, and somehow G2A marked my ticket as complete. z o. g2a_com • 1 yr. I paid with a card. A customer asked a refund on a totally legit product i sold (a knife skin), im okay with this but im still waiting for g2a to give me back the product. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. 5. If you have a G2A Account, login and create your ticket. Business, Economics, and Finance. edu to log a ticket for any technology need or question. Eventually sunday afternoon I got an message from G2A support "The refund for your order has already been initiated. To contact our eBay team, please access your eBay account and use the option “Contact seller” to report your case as seen on the following screenshot:. Maya. 1 star. I belive this to be a G2Apay issue as on bit skins it states: " Status at G2A: new"After a week of trying to get my money back because the key was already used, g2a support literally asked me to fill a report at the local police dep to report an online displeasure, this shows how g2a supports sellers frauds. They said its just a pending transaction and when an order is declined a refund request is automatically sent to the bank so it will take some time for the money to go out of pending and for the charge to fall. I decide to give g2a one last chance and contact their live support to see if what im seeing is really happening. A subreddit for members of the Steam Community and fans of steam. Tells me to contact support, then support tells me to email [email protected] Support Help . 2016-06-20 14:38. Your Money Back Guarantee case is currently pending. Address: G2A PL Sp. So, without further ado, this is G2A Deal’s FAQ. 53 Emilii Plater Street 00-113 Warsaw. Will give the seller an opportunity to issue a refund, although i suppose it won't happen. Also for anyone thinking to buy from that site, do not. the problem is not resolved today : (. Therefore both seller have problem using the service and buyer buying key that have problem. z o. o. Claimed profile. I checked on isthereanydeal. Just bought two 50 usd eshop cards from the same seller and one of them was already used. I got around 500 keys for Black Ops 3 - Nuk3town DLC map. Our specialists have been notified and you should recieve your refund shortly". 1. Adding a Phone Number to your G2A Account. 2022 20:14" I realized that I bought a product and the seller had sent me with the wrong key and decided to open a support ticket with the seller reporting the situation. The Service – a service described below in point 1. . Customer (support) services are granted by G2A PL sp. I decide to give g2a one last chance and contact their live support to see if what im seeing is really happening. Use our Support Center to create a ticket. com and macgamestore. Payment. If it didn't say in the product page/ in checkout process that the seller has manual delivery then they're probably verifying your payment. Want to activate a product? No results. Our consultants are there for you 24/7. net, GOG, PSN and XBOX CD-Keys at the most attractive prices on the market. COM. I also changed my password and enabled the 2-steps login on G2A website. But live chat is. It took money from my bank account but at order status it still shows waiting for payment. Hundreds of thousands of sellers offer a vast range of products here: from games on all platforms to gift cards, software, gaming gear and merchandise. See you again at G2A G2A TeamAfter I consulted Epic games support, they tell me the codes was used 22nd and 24th of december - 1 and 3 days before it was opened. COM Limited 31/F, Tower Two, Times Square, 1 Matheson Street Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201 Customer (support) services are granted by G2A PL Sp. I had to go to site like G2A and the code I bought from was used/fake. Hi yes I contacted G2A support and they were no help what so ever. So in the mean time I tried to seek help from G2A ticket systems which were not familiar with those small details and errors meanings - so it took a while to make them understand. o. This. G2A Ignoring me. I contacted EA support 3 times, and each time they stated. g2a pay login. Seller who wish to create offers in large. The item was a $50 steam card which did not work. Got a key that didn't work so I submitted a support ticket with them. And over €900 you also need to provide you ID, bank statement, tax. posted 2021-Nov-29, 5:48 am AEST. However Sofort has always woked in a matter of seconds, so I do not think that's the issue. 35 on every sold game key. com providing your purchase ID as well as your ticket number and our support team will do. o. I submitted a support ticket which seemed to receive an automated response after ~20 mins but I was otherwise ignored. If you're a streamer, don't advertise them. I ended up opening a paypal dispute which G2A never responded to, hence I received a refund. Also opened a ticket with G2A support directly, we will see what they say in 3 days. io, sitejabber. It's not worth the hassle for the small saving in money. z o. report. 3. z o. Contact paypal or your bank for a refund, use the reason 'goods not received' Leave a review on trustpilot to warn others. com. Activate the G2A Plus subscription to gain additional benefits on G2A. Use of this Web site. Twice. o. U should make a support ticket. The primary goal of G2A_Help community is to provide answers, solutions, and explanations to all the…The support provided from g2a is really pathetic. Note the dates on the replies and the total time it took to get this resolved. 2020 I bought a code for the wrong continent and instantly bought the correct one…G2A's response (36 days after the ticket opened might I add) that "Your currently reported ticket will be closed as it was indicated that the reported issue no longer occurs or is not a result of things we are able to realistically impact". Dear G2A Support . z o. Damn. Customer (support) services are granted by G2A PL sp. 10,i contactet them next day,respons after 2 days. G2a Pay Login . We apologize for the inconvenience. com. I'm sorry if I come across as rude but as I said, Ive spent hours waiting in the live chat, and when creating a support ticket I don't get any. Nope, the seller didnt say anything at all during the ticket and yet they closed the ticket in favor of the seller when i have provided more then enough proof that the key was faulty. I also bought the key from g2a. To start a case, choose the problem category, provide all the necessary information (order number, e-mail address, etc. They have told me it might be " Sofort's internal security proceedings" problem. Sadly, after I contacted G2A Support, all I got was silence, and they also proceeded to ban the accounts of my two brothers (presumably since we all share the same Internet connection and physical address). Use of this Web site constitutes acceptance of the. I waited a week for the seller to respond and they never did so I opened a ticket with G2A support to get my $5 back. 08. Support Hub - G2A. Twice. -. G2A. After three empty replies from the seller, G2A closed the case in my favor and issued a refund (Jan 15). G2A’s experts will analyse the evidence and respond via a ticket. Jernhesten • 6 yr. Customer (support) services are granted by G2A PL sp. Thank you very much for your reply. I think the reason is that I used Bitskins with g2apay for the first time. u/g2a_help has been 0 help in offering any assistance in getting the seller removed from G2A, and the sellers own support is a literal joke. I've been wanting the new Resident evil for a couple weeks now and saw on g2a that there was a key for $35 which was pretty low for the time of the average price of $42. o. Use of this Web site constitutes acceptance of the Terms and. COM!After you have opened a support ticket, sellers have 7 days to solve the issue regarding purchase. ago. COM Seller asked from Steam activation screenshots, the support ticket attachments need to get approved by G2A, the seller said I’ll get a random key at the end of our conversation…A nightmare, don’t buy from this site (I never had a single problem using Kinguin, I guess I’ll buy from Kinguin everytime no matter the price) I let G2A support know that the seller never responded and I’d be happy to just get an uncensored version of the game or my $5 back. Here's how to do it: 1) Visit the Support Center "Tickets” tab HERE - this will open a form for you to fill in. Value 77. In case any mod/support staff reads this, ticket ID is AFMD-960386. Your experience matters. The. Two more steam cards had been bought but luckily the payment was still pending, so I was able to cancel the transactions. pl/RgmxYc. Welcome to the official subreddit of G2A. COM have regional restrictions and can be activated only in certain regions. TL;DR: Wanted to buy something, got charged twice as much. Address: G2A PL sp. o. o. Address: G2A PL Sp. The company offers very limited customer protection and hides behind a number of anti-consumer policies, so if you’re buying games through the G2A Marketplace, you’re always running the risk of being scammed. In the case that theres G2A support on this sub the order number is 92000043760906. Recent G2A changes regarding refunds, are basically allowing scammers to do whatever they want. File a complaint with the information above in the edit and 100% let everyone you know that they are better off paying full. Maya. z o. Customer (support) services are granted by G2A PL sp. Also paid for this bullshit "G2A shield" which didn't fucking do anything. I provided them. COM? Join the 281,423 people who've already contributed. | Read 201-220 Reviews out of 234,014g2a_com • 2 yr. in chronological order so you'll receive a reply to your ticket but please don't add any messages as it drops the ticket to the bottom of the list and in fact. I bought this game way back in December last year believe, opened a ticket, sent the screenshots and they said "nope, nothing we can do for ya, sorry. Paid for their shield service and everything. Next to each Payment Reversal record in your Statements there is a "Create a ticket" button. z o. Can I decide what notifications I get and when? To do so, click the Settings button in the Notifications tab. z o. I apologize for the inconvenience. I would either like a refund or a new card if a support member can help out, thanks! How many stars would you give G2A. Customer (support) services are granted by G2A PL sp. 30$ for Evolve a week after launch sounded awesome. Log In Sign Up. I've used them approximately 10-15 times and this was the only time something out of the ordinary happened. They sent a replacement that did not work either and have not responded in over 5 hours to my support ticket. Seller's rules & regulations. As first, I opened a ticked for each transaction, asking the sellers a refund as I never bought the keys and never used them. Their support is horrible. COM Limited 31/F, Tower Two, Times Square, 1 Matheson Street Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201 Customer (support) services are granted by G2A PL Sp. Then G2A would not process my ticket unless I made a police report or it would be rejected. Once initial verification is done, you will be able to create your first digital product offer. Continue browsing in r/g2a. I bought it as a guest, no with an account so I couldn't contact the seller individually so I made a ticket to G2A support. Judging by the response in the ticket g2a couldn’t care less about the scamming on their site and actively support scammers and will lie for them on their behalf. Support not only refuses to help or provide refunds but they also use support tickets as a chance to basically advertise with pre-cut messages praising G2A. report. hide. I bought an eso key from g2a and the dlc key it came with and it was invalid. COM31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201. Check the login link. Just explain your situation and provide good proof to Steam Support, stuff like your last 4 credit card numbers from the card you've used already to pay for Steam or tell them that you've only ever accessed your account from one. COM!. The response time may depend on the problem as we have several teams that specialize in separate functions and the queue of tickets can be very different. z o. Address: G2A PL sp. o. I've just checked your account and it appears that it's not only matter of your ip address as the whole account was banned. G2a web support ticket is not working , also there is a problem which when you buy products or anything , it dosent count as an achivement and wont give you XP to level up Thanks comments sorted by Best Top New Controversial. Preorders easily can be canceled. z o. $5 isn’t much at all but it’s the premise that I bought a game. Invalid Product Code. Thank you very much for your reply. Sun, 29 Apr 2018 11:40:08 (PDT) - email - G2A PAY: Your transaction is complete #82601262865709. G2A will not be able to provide such a document, because their G2A actions are completely illegal. First, you need to report the fraud committed by the seller to the local police or other appropriate authority in your area. o. Account and IP banned and G2A support refuses to tell me the reason : r/G2A_Help. Then it started the nightmare. Support. 5$ or 40$ key, and you want a. 78 stars from 167 reviews, indicating that most customers are generally dissatisfied with their purchases. TL;DR: Wanted to buy something, got charged twice as much. How To Create a Ticket. Verified account Protected Tweets @; Suggested usersSnemeiz • 6 yr. I'm afraid it will remain blocked. Address: G2A PL sp. Get the guide. I also changed my password and enabled the 2-steps login on G2A website. Open a ticket. G2A will always troll you, I have experience with buyers and sellers. I hope that the issue will be resolved quickly! Regards Maya. This company is fraduent and just close the support tickets after you receive your "we cannot do anything about it" answer. WHAT SORCERY IS THIS. ". GodspeedJust a week ago they responded to the ticket from 9 months ago and said they'll give me a refund. 01:21 min. I have been waiting for a reply from support for a week since they told me their specialist will see my case :/. So Here is the pro tip to get your money back from these scammers.